Customer experience – the total customer interaction with your company – is a primary combat zone for competitors in a service economy. Businesses like yours want ways to make their interactions with customers faster and frictionless. Our Cloud UC-CRM integrations do both.
CRM Integration
Cloud Unified Communications With Customer Relationship Management Integration
Fast & Frictionless
CLICK-TO-DIAL | CALLER RECOGNITION | SCREEN POPS
Integrate cloud UC with more than 50 leading CRM platforms:
ConnectWise, Freshdesk, Office 365, Salesforce, SugarCRM, Zendesk, Zoho CRM & More!
Download a simple client to user desktops. A setup wizard does the rest.
Enjoy the benefits of cloud delivery:
- Predictable subscription pricing
- No upfront costs for hardware or software
- No extra cost for upgrades
- Scalability as your company grows
Speed Customer Interactions
Save Time & Reduce Errors with Click-to-Dial
Add Click-to-Dial, or Highlight-to-Dial, functionality to any web page or program by downloading a simple client to user desktops that integrate with cloud UC. Dialing with a single click is quick, convenient, and error-proof.
Personalize Service with Screen Pops via CRM Integration
Integrate cloud UC with your
CRM application by downloading
a simple client to user desktops.
Users see callers’ contact info and
a “screen pop” with customer info
from the CRM database, enabling
personalized service as soon as
the call connects.
Fence Customer Data With Advanced Salesforce Integration
Go clientless with our deep and
secure integration between
cloud UC and Salesforce, which
ensures all customer data
remains within the Salesforce
environment for increased data
security and compliance with
data privacy rules.
Build Lasting Connections
INSTANTLY INTEGRATE CLOUD UC WITH MORE THAN 50 LEADING CRM PLATFORMS.
GOT A CUSTOM CRM? WE CAN CONNECT TO THOSE TOO!
